1)  Why is your stuff more expensive that the other chain /“big box” stores?

           Answer:  The furniture found at those national chain and “big box” stores for the most part is not made of real wood.  It is more often than not made of particle board or medium density fiberboard with either a paint finish or covered in a plastic film that is actually a picture of wood.

 

2)  Where is most of the furniture made that you find in these types of stores?

 

           Answer:  Most of their furniture is built off-shore (Read:  “Made in China”) using mass production methods with plenty of metal and plastic fasteners designed to         speed the production process.  Check the drawers and ask yourself:   “Are they dovetailed on all four corners or are they nailed or stapled together?”  “Do they use pinned mortise & tenons, dovetails and sliding dovetail joints or the quickest joinery to get the job done?”

 

           Other questions to ask yourself are:  “Are the back of case goods solid wood or is it plywood?”  “Did they take the time to finish the back of the piece?”  “Was each piece built individually or on an assembly line that builds multiples of exactly the same piece?”  “Is the hardware used, such as drawer slides cheap epoxy coated metal with plastic wheels or are they built with quality hardware such as a three point system?

 

           The questions can go on and on, but once you begin to take a critical look at these products you can really begin to see their lack of quality.  I welcome the opportunity to discuss my work with you and share the possibilities.  If you are looking for a quality product at a fair price, then contact Tim to learn more.

 

3)  Why do you still use glass when others use plexiglass in their flag cases?

           Answer:  Simple, plexiglass scratches!  It is definitely easier to build a shadowbox using plexiglass, but I only put real glass in all of mine….bottom line, it is more professional.

 

4)  Why do your flags fit so perfectly in the cases that you make?
          

           Answer:  I would like to say that it is a trade secret but anyone can take the back off of my flag cases and see for themselves.  What you see is what it is, a triangle of cloth which resembles a flag but isn’t; I call it a flag insert.  The size I have is for a 3’x5’ flag and sells for an additional $15.  I’m working on getting a supplier for an insert for the larger 5’x9’ burial flag which will sell for around $22.  The flag insert serves two purposes:

                      -It fit’s the opening perfectly with the stars evenly spaced.

                      -It protects the real flag inside from sun damage.

           Most of the time the real flags have a special meaning for the owner of the flag case; for example, they may have been flown over the United States Capital (Hence the t.erm, Capital Flag), Flown over a battlefield or simply remembering a loved one.

 

5)  What is the difference between a burial flag and a capital flag?

 

           Answer:  The burial flag is a 5'X 9' flag that is draped over a casket at a funeral.  Many people like to keep the flags of loved ones and many have incorporated a loved one's burial flag into their own retirement shadow box.  A capital flag is a 3'x 5' flag that is flown over the United States Capital in Washington D.C. in honor of someone.

 

6)  What about care and protection of the wood?

 
           Answer:  My flag cases, shadow boxes and furniture have been finished with at least 3 coats of hard durable lacquer.  Minimum care with a soft damp cloth and an occasional coat of wax is all they need. Continue to use coasters and other protective methods against spills; my stuff is good but it isn't infallible. 

 

7) What type of warranty do you offer?

 

           Answer:  All furniture and accessories are custom made, therefore all sales are final.  I stand behind all of the products that I make and sell.  The majority of my pieces are indoor furniture therefore, unless otherwise specified, and are intended for normal indoor use at ambient household environments. Should anything fail under these conditions because of workmanship or material, I will make adjustments on a case by case basis. I cannot warrantee the normal splits or checks that occur in solid wood;  customer requested design modifications may be excluded as well.

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